Device Lifecycle Management

From acquisition, through streamlined device configuration & deployment, to ongoing support and end-of-life asset recovery, SHI supports the entire lifecycle of end user devices. Our Device Lifecycle Management services mean that you spend less time on resource planning and administration, and more on supporting innovation and growth.

Working with all major device manufacturers, SHI is perfectly positioned to help you reduce costs and overheads through our:

  • Acquisition services, including warehousing at no additional cost.
  • Flexible financing models supporting CapEx, OpEx or even hybrid financial models based on your business needs.
  • Custom configuration and deployment of devices, images, and peripherals direct to your users.
  • Tailored support ranging from hardware break/fix to end-user helpdesk services.
  • End-of life asset recovery and refurbishment, remarketing, or disposal that is in line with regulatory and business needs.
Collaborating

Spend less time on device management and more on innovation and growth. Contact us today.

Why customers turn to SHI for their Device Lifecycle Management needs

SHI supports more than one million end user devices, helping customers address these common device lifecycle pain points:

Our efficient systems and expert staff allow us to offer these services at scale, with strict SLAs, improving end-user satisfaction and freeing up your IT teams to focus on strategic initiatives.

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Device as a Service

Ensure users have the devices they want and the support they need to be productive by managing the entire device lifecycle with a predictable, monthly, per-device cost.

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Leasing & Financing

Our flexible financing models allow you to take advantage of the latest innovations based on predictable, monthly payments and simplified financial forecasting to suit your business needs.

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Device Configuration & Deployment

Devices configured to your specifications using traditional or Zero Touch Deployment - and delivered to users when and where they're needed.

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Support and Maintenance

Support & Maintenance

Extend the life of your devices, minimize your workload, and reduce downtime by leaving the repair, replacement, and support of your devices to our experts.

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Asset Recovery

Realize maximum ROI on your end-of-life technology, while remaining compliant with applicable contracts and current environmental standards.

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Video Transcript: About SHI

We're SHI, and we might be the biggest name in innovative IT solutions you've never heard of.

But if you're one of the tens of thousands of the customers we already support, you know how ridiculously helpful our teams can be. Every day, we go above and beyond, helping organizations like yours to innovate, secure and streamline your IT, building next-generation data center and cloud strategies, delivering effective digital workplace solutions and securing data and IT assets.

Working with SHI is like having an extra 5,000 experts on your team focused exclusively on your success from data center solutions architects and integrations specialists, to volume licensing experts, IT asset management professionals and more.

We'll help you select the right technologies for your business, from over 15,000 partners, optimize your IT supply chain with our state-of-the-art configuration and deployment centers, and provide professional managed services that help you establish and maintain effective technology governance programs.

And with locations across the country and around the world, our experts are always where you need them most - close to you and ready to help you innovate, secure and streamline your IT.

So get to know SHI, and find out how ridiculously helpful we can be.