IT Lifecycle Services

SHI Complete

When innovation is key to your growth, you can't afford to be held back by outdated or under-performing IT. You need to harness the power of innovative technologies to support new market opportunities and scale quickly. SHI Complete is a next-gen managed service designed to help accelerate IT transformation. Our experts are agile enough to meet you where you are, no matter if you’re still in the planning phase, are ready to make some data driven decisions, or have active projects that you need assistance with. Your business. Our technical know-how. A winning combination.

Learn more about SHI Complete services including:

• Cloud Infrastructure Management
• Endpoint Management
• Network Management
• Professional Services
• Security Services
• SHI One Portal

Microsoft Services from SHI

As one of the world's most experienced Microsoft partners, SHI helps you realize the full value of your Microsoft Investments with expert licensing advice, certified cloud planning, professional training services and end to end customer management.

Benefit from a full range of in-house strategic services designed to support you in migrating, modernizing, optimizing, and managing your Microsoft environment.

Learn more about Microsoft Services from SHI including:

• Enterprise Agreements
• Cloud Solutions Provider (CSP) Agreements
• Microsoft Teams Deployment, Adoption and Training Services
• Azure Solutions and Services

Cisco Services from SHI

From achieving business resiliency with modern infrastructure to delivering an unbeatable employee and customer experience, SHI's expertise combined with Cisco technologies delivers solutions to help you succeed in today's rapidly evolving business landscape.

Our Cisco solution practices cover the entire depth and breadth of the Cisco portfolio.

Learn more about Cisco Services from SHI including:

• Secure Remote Workforce services via digital infrastructure
• Integrated Security services that include SASE architecture, Cisco SD-WAN and Meraki Managed Services

Software Lifecycle Management

Our expert teams will help you get the right software and SaaS solutions to the right users at the right price.

From license advisory and volume licensing program management, to optimizing contract terms and helping you manage your renewals, our services span the entire contract lifecycle of your software.

Learn more about SHI Software Lifecycle Management services including:

• Software License Advisory
• Volume Licensing
• Long-Tail Vendor Licensing & Contracting
• Renewals Management & Optimization

Device Lifecycle Management

From acquisition, through configuration & deployment, device support and end-of-life asset recovery, we support your hardware lifecycle helping you stay ahead of potential supply chain disruptions, even ensuring you meet sustainability and compliance goals.

Learn more about SHI Device Lifecycle Management services including:

• Device as a Service
• Leasing and Financing
• Configuration and Deployment
• Support and Maintenance
• Asset Recovery

IT & Software Asset Management

SHI delivers comprehensive IT and Software Asset Management services that provide the visibility and insights you need to manage your hardware, software, SaaS, and cloud environments.

Whether you’re looking for a managed service across your entire estate, a one-off analysis of a single vendor’s products or support in preparing for a vendor audit, we have a range of solutions to suit you.

Learn more about IT Asset Management Services from SHI, including:

• SAM Managed Services
• Audit Management
• Optimized License Position
• 365 Cost Optimization
• Featured Vendor Services

Training

As a certified Microsoft training provider with certifications in technical training for AWS, Cisco, VMWare, and Citrix, SHI’s professional and technical training services team equip users with the skills and knowledge to increase adoption and consumption of technology, resulting in maximized employee productivity.

Our personalized approach to learning customizes training based on your organization’s schedule and desired learning outcomes – often developing micro-sessions along with our custom online, on-demand and on-site options.

Learn more about Training Services from SHI including:

• Technical Training
• End-User Training
• Professional Development
• SHI Learning Teams App
• Microsoft Training

Readiness Assessments

Today, your IT strategy is still being impacted by decisions that were made long ago. To ensure you are still capable of meeting your business needs, you need a way of assessing the monitoring, security, and efficiency of your cloud, data center, end-user computing, and cybersecurity strategy .

SHI's experts deliver a range of IT Assessments designed to shine a light into every corner of your IT environment to help you determine exactly where you are on your roadmap, and work with you to create a plan for where you want to go.

To Learn more about IT Assessment services from SHI, which include:

• Cloud Assessments
• Data Center Assessments
• End-User Computing Assessments
• Security Assessments