IT Lifecycle Services

SHI's broad portfolio of IT Lifecycle Services helps you run frictionless and cost-efficient IT operations, delivering the very best experience to users wherever they may be working. From procurement to retirement, SHI supports you in managing software, devices and vendor contracts, plus professional and end user training solutions.

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IT Lifecycle Services from SHI are designed to help you:

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Accelerate device acquisition & provisioning

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Reduce the lifetime cost of devices

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Outsource specialist IT management skills

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Improve governance to minimize financial and security risks

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Optimize application usage and drive adoption

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Streamline procurement processes and drive efficiencies

Learn more about SHI's range of IT Lifecycle Services:

With SHI, you get complete IT solutions and services designed to help you optimize the processes and costs associated with the acquisition, deployment, support, and adoption of your technology assets.

SHI Complete

SHI Complete

When innovation is key to your growth, you can't afford to be held back by outdated or under-performing IT. You need to harness the power of innovative technologies to support new market opportunities and scale quickly. SHI Complete is a next-gen managed service designed to help accelerate IT transformation. Our experts are agile enough to meet you where you are, no matter if you’re still in the planning phase, are ready to make some data driven decisions, or have active projects that you need assistance with. Your business. Our technical know-how. A winning combination.

Learn more about SHI Complete services including:

  • Cloud Infrastructure Management
  • Endpoint Management
  • Network Management
  • Professional Services
  • Security Services
  • SHI One Portal
Microsoft Services from SHI

Microsoft Services from SHI

As one of the world's most experienced Microsoft partners, SHI helps you realize the full value of your Microsoft Investments with expert licensing advice, certified cloud planning, professional training services and end to end customer management.

Benefit from a full range of in-house strategic services designed to support you in migrating, modernizing, optimizing, and managing your Microsoft environment.

Learn more about Microsoft Services from SHI including:

Cisco Services from SHI

Cisco Services from SHI

From achieving business resiliency with modern infrastructure to delivering an unbeatable employee and customer experience, SHI's expertise combined with Cisco technologies delivers solutions to help you succeed in today's rapidly evolving business landscape.

Our Cisco solution practices cover the entire depth and breadth of the Cisco portfolio.

Learn more about Cisco Services from SHI including:

Software Lifecycle Management

Software Lifecycle Management

Our expert teams will help you get the right software and SaaS solutions to the right users at the right price.

From license advisory and volume licensing program management, to optimizing contract terms and helping you manage your renewals, our services span the entire contract lifecycle of your software.

Learn more about SHI Software Lifecycle Management services including:

Device Lifecycle Management

Device Lifecycle Management

From acquisition, through configuration & deployment, device support and end-of-life asset recovery, we support your hardware lifecycle helping you stay ahead of potential supply chain disruptions, even ensuring you meet sustainability and compliance goals.

Learn more about SHI Device Lifecycle Management services including:

IT & Software Asset Management

IT & Software Asset Management

SHI delivers comprehensive IT and Software Asset Management services that provide the visibility and insights you need to manage your hardware, software, SaaS, and cloud environments.

Whether you’re looking for a managed service across your entire estate, a one-off analysis of a single vendor’s products or support in preparing for a vendor audit, we have a range of solutions to suit you.

Learn more about IT Asset Management Services from SHI, including:



As a certified Microsoft training provider with certifications in technical training for AWS, Cisco, VMWare, and Citrix, SHI’s professional and technical training services team equip users with the skills and knowledge to increase adoption and consumption of technology, resulting in maximized employee productivity.

Our personalized approach to learning customizes training based on your organization’s schedule and desired learning outcomes – often developing micro-sessions along with our custom online, on-demand and on-site options.

Learn more about Training Services from SHI including:

Readiness Assessments

Readiness Assessments

Today, your IT strategy is still being impacted by decisions that were made long ago. To ensure you are still capable of meeting your business needs, you need a way of assessing the monitoring, security, and efficiency of your cloud, data center, end-user computing, and cybersecurity strategy .

SHI's experts deliver a range of IT Assessments designed to shine a light into every corner of your IT environment to help you determine exactly where you are on your roadmap, and work with you to create a plan for where you want to go.

To Learn more about IT Assessment services from SHI, which include:

Video Transcript: About SHI

We're SHI, and we might be the biggest name in innovative IT solutions you've never heard of.

But if you're one of the tens of thousands of the customers we already support, you know how ridiculously helpful our teams can be. Every day, we go above and beyond, helping organizations like yours to innovate, secure and streamline your IT, building next-generation data center and cloud strategies, delivering effective digital workplace solutions and securing data and IT assets.

Working with SHI is like having an extra 5,000 experts on your team focused exclusively on your success from data center solutions architects and integrations specialists, to volume licensing experts, IT asset management professionals and more.

We'll help you select the right technologies for your business, from over 15,000 partners, optimize your IT supply chain with our state-of-the-art configuration and deployment centers, and provide professional managed services that help you establish and maintain effective technology governance programs.

And with locations across the country and around the world, our experts are always where you need them most - close to you and ready to help you innovate, secure and streamline your IT.

So get to know SHI, and find out how ridiculously helpful we can be.