Dedicated SHI Account Manager
Your dedicated account manager will provide continuous support, help position solutions based on your IT goals and serve as your main contact.
Flexible Billing and Chargeback
SHI-managed billing designed to help you align your cloud usage and spend with your procurement model. We provide customized billing formats, different payment options and flexible payment methods. We also manage the financial chargeback based on your requirements.
Licensing Guidance
Our licensing resources are available to answer any of your licensing questions related to GCP, including migration rules, compliance and cost. They can also help you get competitive prices on Bring-Your-Own-License (BYOL) models.
Account Assistance
Help with account setup, initial billing configuration and other administrative tasks. We will work with you to establish an approval workflow for account-related requests.
Service Onboarding
First online session to help you get started and introduce you to the SHI Support Services team. This onboarding call includes a walkthrough of the GCP portal.
Customer Service
SHI Cloud Resources are ready to answer account and billing questions and provide relevant documentation.