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Dell Upgrade from 3Y Mail-in Customer Pays Freight to 3Y ProSupport for Wyse with rapid mail-in


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Dell Upgrade from 3Y Mail-in Customer Pays Freight to 3Y ProSupport for Wyse with rapid mail-in

Mfr Part #:
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SHI Part #:
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Quick Details
  • Extended service agreement
  • parts and labor
  • 3 years
  • pick-up and return
  • repair time: 6 business days
Dell Upgrade from 3Y Mail-in Customer Pays Freight to 3Y ProSupport for Wyse with rapid mail-in
  • Extended service agreement
  • parts and labor
  • 3 years
  • pick-up and return
  • repair time: 6 business days
  • for Dell Wyse 3020, 3030, 3040, 5010, 5020, 5030, 5040, 5060, 5070, 5470, 7010, 7020
  Additional Details
Mfr Part #: 808-3522
SHI Part #: 32222938
Category: Technical support or help desk services
UNSPSC: 81111811
Manufacturer: Dell
Product Type: Other
General Information
CategoryTechnical support or help desk services
DescriptionDell Upgrade from 3Y Mail-in Customer Pays Freight to 3Y ProSupport for Wyse with rapid mail-in - Extended service agreement - parts and labor - 3 years - pick-up and return - repair time: 6 business days - for Dell Wyse 3020, 3030, 3040, 5010, 5020, 5030, 5040, 5060, 5070, 5470, 7010, 7020
ManufacturerDell
UNSPSC81111811
Main Specifications
Header / BrandDell
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForDell Wyse 3020, 3030, 3040, 5010, 5020, 5030, 5040, 5060, 5070, 5470 All-in-One, 7010, 7020
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - pick-up and return - repair time: 6 business days
  • Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday
General
Class of EquipmentDesktops
Full Contract Period3 years
LocationPick-up and return
Repair Time6 business days
Return ShipmentAt manufacturer expense
Service IncludedParts and labor